Outage in Datto

Datto Networking - Access Points reporting missed check-ins between 7:00AM and 9:00AM UTC on 6/27/2024

Resolved Minor
June 27, 2024 - Started 6 months ago - Lasted 4 days
Official incident page

Need to monitor Datto outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Datto, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of a problem where Access Points reported missed check-ins between 7:00AM and 9:00AM UTC on 6/27/2024. The Kaseya R&D Team has identified the issue and implemented a resolution. If you are experiencing check-in failures outside of this time please create a ticket with our Support team or contact them at 833-863-2237.
Components affected
Datto Access Points
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/01/2024 01:01PM

This incident has been resolved.

MONITORING 6 months ago - at 06/27/2024 02:51PM

We are aware of a problem where Access Points reported missed check-ins between 7:00AM and 9:00AM UTC on 6/27/2024.

The Kaseya R&D Team has identified the issue and implemented a resolution.

If you are experiencing check-in failures outside of this time please create a ticket with our Support team or contact them at 833-863-2237.

Latest Datto outages

Datto RMM - Concord - 50x errors presenting in UI, impacting login and Remote Takeover connections - 4 days ago
KaseyaOne - 8 days ago
Datto Workplace & Datto File Protect - End users with 2FA SMS configured are not receiving SMS texts when accessing the Team Portal - 9 days ago
Datto RMM - Concord - Web Remote failing to Connect - 10 days ago
Datto BCDR - BCDR devices may inaccurately display high hard drive temperatures - 10 days ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE