Outage in Datto

Datto Networking - Access Points are not reporting client count and traffic statistics in Network Manager

Resolved Minor
June 27, 2024 - Started 10 months ago - Lasted 4 days
Official incident page

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Outage Details

We are aware of a problem where Access Points are not reporting client count and traffic statistics in Network Manager since ~12:00AM UTC 6/27/2024. The Kaseya R&D Team has identified the issue is working towards a resolution.
Components affected
Datto Access Points Datto Network Manager
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/01/2024 01:00PM

This incident has been resolved.

MONITORING 10 months ago - at 06/28/2024 12:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 06/27/2024 03:14PM

We are aware of a problem where Access Points are not reporting client count and traffic statistics in Network Manager since ~12:00AM UTC 6/27/2024.

The Kaseya R&D Team has identified the issue is working towards a resolution.

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