Outage in Datto

Kaseya Quote Manager - Server errors upon certain transactions within the Application

Resolved Minor
July 03, 2024 - Started 6 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Some customers may be receiving errors when trying to email quotes, inviting contacts, creating a new purchase order or similar actions. Errors seen are "Something went wrong, please try again or contact technical support" or "Server Error”. We are investigating on priority and will have an update as soon as possible.
Components affected
Datto Web Application
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/03/2024 08:45AM

The issue was identified and resolved by our teams. Thanks for your patience as we worked hard behind the scenes.

INVESTIGATING 6 months ago - at 07/03/2024 06:03AM

Some customers may be receiving errors when trying to email quotes, inviting contacts, creating a new purchase order or similar actions. Errors seen are "Something went wrong, please try again or contact technical support" or "Server Error”. We are investigating on priority and will have an update as soon as possible.

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