Outage in Datto

Kaseya Quote Manager - Server errors upon certain transactions within the Application

Resolved Minor
July 08, 2024 - Started 6 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Some customers may be receiving errors when trying to email quotes, inviting contacts, creating a new purchase order or similar actions. Errors seen are "Something went wrong, please try again or contact technical support" or "Server Error”. We are investigating on priority and will have an update as soon as possible.
Components affected
Datto Web Application
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/08/2024 03:09AM

The issue was identified and resolved by our teams. Thank you for your patience as we worked hard behind the scenes.

IDENTIFIED 6 months ago - at 07/08/2024 01:50AM

The issue has been identified and a solution is being implemented.

INVESTIGATING 6 months ago - at 07/08/2024 12:36AM

Some customers may be receiving errors when trying to email quotes, inviting contacts, creating a new purchase order or similar actions. Errors seen are "Something went wrong, please try again or contact technical support" or "Server Error”. We are investigating on priority and will have an update as soon as possible.

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