Outage in Datto

Datto RMM - Merlot - Performance issue: Loading Device Page cards related to Policies and Alerting. Alert delays

Resolved Minor
December 06, 2024 - Started 20 days ago - Lasted about 1 hour
Official incident page

Need to monitor Datto outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Datto, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of and working on a problem where Alert and Policy related Web Application features may exhibit slow loading times, and Alerts may be delayed for Datto RMM on the Merlot platform. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 12/06/2024 11:02AM

This incident has been resolved.

MONITORING 20 days ago - at 12/06/2024 10:10AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 20 days ago - at 12/06/2024 09:51AM

We are aware of and working on a problem where Alert and Policy related Web Application features may exhibit slow loading times, and Alerts may be delayed for Datto RMM on the Merlot platform.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime