Outage in Datto

Autotask - Chromium update causing excessive load times for Widgets

Resolved Minor
April 04, 2025 - Started about 2 months ago - Lasted 6 days
Official incident page

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Outage Details

We are aware of a problem where the newest version of Chromium Browsers, such as Google Chrome and Microsoft Edge, causes some Widgets to display extensive loading times or not render at all. The Kaseya R&D Team has identified the cause and developed a fix currently being tested. In the meantime, you can work around this problem by using a different browser. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/10/2025 02:18PM

This incident has been resolved.

Thank you for your patience while we investigated and resolved this behavior.

IDENTIFIED about 2 months ago - at 04/04/2025 07:49PM

We are aware of a problem where the newest version of Chromium Browsers, such as Google Chrome and Microsoft Edge, causes some Widgets to display extensive loading times or not render at all.

The Kaseya R&D Team has identified the cause and developed a fix currently being tested.

In the meantime, you can work around this problem by using a different browser.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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