Outage in Datto

Autotask - Chromium update causing excessive load times for Widgets

Resolved Minor
April 04, 2025 - Started 16 days ago - Lasted 6 days
Official incident page

Need to monitor Datto outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Datto, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of a problem where the newest version of Chromium Browsers, such as Google Chrome and Microsoft Edge, causes some Widgets to display extensive loading times or not render at all. The Kaseya R&D Team has identified the cause and developed a fix currently being tested. In the meantime, you can work around this problem by using a different browser. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/10/2025 02:18PM

This incident has been resolved.

Thank you for your patience while we investigated and resolved this behavior.

IDENTIFIED 16 days ago - at 04/04/2025 07:49PM

We are aware of a problem where the newest version of Chromium Browsers, such as Google Chrome and Microsoft Edge, causes some Widgets to display extensive loading times or not render at all.

The Kaseya R&D Team has identified the cause and developed a fix currently being tested.

In the meantime, you can work around this problem by using a different browser.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Latest Datto outages

Datto BCDR - Siris 5-6 and higher devices may report a temperature above the manufacturer's recommended threshold - 3 days ago
Siris 4 Enterprise Devices Increased Fan Speed causing Louder Fan Noise - 3 days ago
Datto Endpoint Backup for PC - Cloud Siris 342103 is down and not taking backups - 3 days ago
Datto BCDR - Devices running the latest build may generate incorrect S.M.A.R.T. hard drive alerts, even when the drives are functioning properly. - 5 days ago
Datto RMM - Syrah - 50X Errors - 5 days ago

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3950 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook