Outage in Datto
[ConnectBooster] - [QuickBooks Desktop] - WebConnector displaying an error stating "Not All Records Pull Successfully" which is then preventing data coming into the CB portal."
Minor
May 22, 2025 - Started about 13 hours ago
Official incident page
Official incident page
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Outage Details
We are aware of a problem where QuickBooks WebConnector is displaying an error stating "Not All Records Pull Successfully" which is then preventing data coming into the CB portal."
The Kaseya R&D Team is investigating these reports and will provide further information as it can be made available.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com
Latest Updates ( sorted recent to last )
MONITORING
about 2 hours ago - at 05/23/2025 01:28AM
Our R&D Team has successfully deployed changes to the portal to resolve the previously seen error messages regarding the Quickbooks WebConnector displayed an error stating "Not All Records Pull Successfully" which is then preventing data coming into the CB portal."
We ask that if you are seeing successful syncs that you please respond back to your open ticket request so we can continue to evaluate the situation.
Our team will continue to monitor this release and provide any further substantial updates.
Thank you
IDENTIFIED
about 10 hours ago - at 05/22/2025 05:27PM
We are aware of a problem where QuickBooks WebConnector is displaying an error stating "Not All Records Pull Successfully" which is then preventing data coming into the CB portal."
The Kaseya R&D Team is investigating these reports and will provide further information as it can be made available.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com
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