Outage in Datto

Datto BCDR - Standard Kroll Licenses Unavailable for BCDR Devices

Resolved Major
May 22, 2025 - Started about 8 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently aware of an issue affecting Kroll Activation and are actively engaged with the vendor to facilitate a resolution. In the meantime our Support team has been supplied with a workaround and can assist you with implementing it. If you would like to have the workaround applied, please create a ticket with our Support team or contact them at 833-863-2237. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 05/22/2025 07:21PM

This incident has been resolved.

IDENTIFIED about 8 hours ago - at 05/22/2025 02:55PM

We are currently aware of an issue affecting Kroll Activation and are actively engaged with the vendor to facilitate a resolution.


In the meantime our Support team has been supplied with a workaround and can assist you with implementing it. If you would like to have the workaround applied, please create a ticket with our Support team or contact them at 833-863-2237.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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