Outage in Datto

Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p0'

Minor
May 21, 2025 - Started 1 day ago
Official incident page

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Outage Details

We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' are experiencing degraded backup performance for SharePoint services. The Kaseya R&D Team has identified the issue and is working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
MONITORING about 7 hours ago - at 05/22/2025 03:18PM

Configuration changes have been implemented on the affected pod and backup success rates for SharePoint services are improving.

The Kaseya R&D team is monitoring the results of the changes.

IDENTIFIED 1 day ago - at 05/21/2025 01:20PM

We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' are experiencing degraded backup performance for SharePoint services.


The Kaseya R&D Team has identified the issue and is working to resolve it.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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