Outage in Datto

Datto BCDR - Device Web Access to the Local User Interface and Device Check-in Functionality Degraded

Resolved Major
May 07, 2025 - Started about 20 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

We are aware of a problem where BCDR devices can fail to check-in and Datto BCDR users may experience degraded local UI access. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 05/07/2025 07:57PM

This incident has been resolved.

MONITORING about 19 hours ago - at 05/07/2025 04:48PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 20 hours ago - at 05/07/2025 04:13PM

We are aware of a problem where BCDR devices can fail to check-in and Datto BCDR users may experience degraded local UI access.



The Kaseya R&D Team has identified the issue and is working towards a resolution.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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