Outage in Datto

Endpoint Backup v2 – Backup Delays for a Subset of Canada East Partners

Resolved Major
May 13, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Need to monitor Datto outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Datto, and never miss an outage again.
Start Free Trial

Outage Details

We are currently aware of an issue preventing some assets from backing up in our Canada East region. The Kaseya R&D Team is actively investigating the cause, and we will post an update as soon as the cause is identified. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 05/14/2025 01:09AM

This incident has been resolved.

MONITORING 3 months ago - at 05/14/2025 12:08AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 05/13/2025 11:33PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 05/13/2025 11:10PM

We are currently aware of an issue preventing some assets from backing up in our Canada East region.

The Kaseya R&D Team is actively investigating the cause, and we will post an update as soon as the cause is identified.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook