Outage in Datto

VSA9 - Partial Service Disruption - IAD2-VSA28-I

Resolved Major
July 02, 2025 - Started about 15 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing a partial service disruption on na1vsa28 that may prevent administrators from using one or more modules, however critical agent connectivity and administrator access is operational. Our team is working to restore functionality on the instance at this time. We apologize for any inconvenience. - Kaseya Cloud Operations Team
Latest Updates ( sorted recent to last )
RESOLVED about 12 hours ago - at 07/02/2025 09:23PM

This incident has been resolved.

MONITORING about 13 hours ago - at 07/02/2025 07:57PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 15 hours ago - at 07/02/2025 06:31PM

We are experiencing a partial service disruption on na1vsa28 that may prevent administrators from using one or more modules, however critical agent connectivity and administrator access is operational. Our team is working to restore functionality on the instance at this time.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

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