Outage in Datto

VSA10 - Service Degradation for subset of VSA10-US customers

Resolved Minor
August 22, 2025 - Started 6 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Subset of VSA10 US customers may be experiencing degraded performance, which may impact administrators' ability to manage endpoints. We are aware of the issue and our team is actively working to resolve the same. We apologize for any inconvenience caused. - Cloud Operations Team
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 08/22/2025 08:16PM

This incident has been resolved.

MONITORING 6 days ago - at 08/22/2025 07:17PM

We are continuing to monitor for any further issues.

MONITORING 6 days ago - at 08/22/2025 07:17PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 days ago - at 08/22/2025 06:46PM

Subset of VSA10 US customers may be experiencing degraded performance, which may impact administrators' ability to manage endpoints.

We are aware of the issue and our team is actively working to resolve the same.

We apologize for any inconvenience caused.

- Cloud Operations Team

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