Outage in Datto

Degraded Performance on US - RIM DQ

Resolved Minor
August 28, 2025 - Started about 15 hours ago - Lasted about 9 hours
Official incident page

Need to monitor Datto outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Datto, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing degraded performance on US - RIM DQ that may be resulting in agents offline and impacting administrators ability to manage endpoints. Our team is working to restore functionality on the instance at this time. We apologize for any disruption this may cause. - Kaseya Cloud Operations Team
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 08/28/2025 05:25PM

This incident has been resolved.

MONITORING about 11 hours ago - at 08/28/2025 12:26PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 15 hours ago - at 08/28/2025 08:15AM

We are experiencing degraded performance on US - RIM DQ that may be resulting in agents offline and impacting administrators ability to manage endpoints. Our team is working to restore functionality on the instance at this time.

We apologize for any disruption this may cause.

- Kaseya Cloud Operations Team

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook