Outage in Datto

ConnectBooster - New Invoices not Syncing to the ConnectBooster Portal

Resolved Minor

October 15, 2025 - Started 6 months ago - Lasted 1 day
Official incident page

Incident Report

We are aware of a problem where New Invoices are not Syncing to the ConnectBooster Portal. The Kaseya R&D Team is currently investigating the issue. As this progresses, our status page will be updated with the most recent status. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Need to monitor Datto outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/16/2025 09:07PM

The Kaseya Team believes that this issue has now been resolved based on customer reports and continued monitoring of the deployed fix.

We appreciate your patience during this time and would appreciate your feedback through any current support tickets.

Thank you,

MONITORING 6 months ago - at 10/16/2025 02:15PM

The Kaseya R&D Team has deployed a fix to resolve this issue. We are advising clients to confirm they have performed a recent sync of their integrations as of 8am CST 10/16 to ensure they have the most recent information in the ConnectBooster portal.

If you are still experiencing any issues related to this, please reachout to our support team through your ongoing ticket.

Thank you,

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

INVESTIGATING 6 months ago - at 10/15/2025 06:03PM

We are aware of a problem where New Invoices are not Syncing to the ConnectBooster Portal.

The Kaseya R&D Team is currently investigating the issue. As this progresses, our status page will be updated with the most recent status.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Latest Datto outages

Datto RMM - All Platforms - RMM Agent cannot be installed due to Certificate errors - 2 days ago

Datto AV – Behavioral Detection Update - 3 days ago

Datto Workplace - Latency Issues Affecting Users on US Cells - 3 days ago

Datto RMM - Vidal - Filter loading error "Out of sort memory" - 5 days ago

Datto BCDR - Server1405 - Degraded Offsite Performance - 9 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook