Outage in Datto
SAAS Performance issues
Minor
October 27, 2025 - Started about 16 hours ago
Official incident page
Official incident page
Incident Report
We are aware of the current issue where the pages on the VSA Web UI are not loading for multiple SAAS instances.
We have reported this to our internal NOC team and are currently working on this.
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Latest Updates ( sorted recent to last )
MONITORING
about 12 hours ago - at 10/28/2025 03:42AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 12 hours ago - at 10/28/2025 03:31AM
We are continuing to investigate this issue.
INVESTIGATING
about 13 hours ago - at 10/28/2025 03:30AM
We are continuing to investigate this issue.
INVESTIGATING
about 15 hours ago - at 10/28/2025 01:20AM
We are continuing to investigate this issue.
INVESTIGATING
about 15 hours ago - at 10/28/2025 01:18AM
We are continuing to investigate this issue.
INVESTIGATING
about 16 hours ago - at 10/28/2025 12:28AM
We are aware of the current issue where the pages on the VSA Web UI are not loading for multiple SAAS instances.
We have reported this to our internal NOC team and are currently working on this.
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