Outage in Datto
Datto Networking - Users Can Fail to Connect after the AMI 2.1.5 Upgrade
Major
October 28, 2025 - Started about 9 hours ago
Official incident page
Official incident page
Incident Report
We are aware of a problem where Datto Networking users can fail to connect after the AMI 2.1.5 upgrade.
The Kaseya R&D Team is currently investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Need to monitor Datto outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
IDENTIFIED
about 5 hours ago - at 10/28/2025 08:08PM
The R&D team has identified the problem and provided the Support Team with a workaround while they continue to work towards a permanent solution.
INVESTIGATING
about 9 hours ago - at 10/28/2025 03:55PM
We are aware of a problem where Datto Networking users can fail to connect after the AMI 2.1.5 upgrade.
The Kaseya R&D Team is currently investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Datto outages
Datto SaaS Protection - Node 'caw1-bfyii-311' - Maintenance Notice - about 4 hours ago
Endpoint Backup v2 - Assets Can Fail to Display in UniView - about 9 hours ago
SAAS Performance issues - 1 day ago
Kaseya Quote Manager - Intermittent 504 Error - 1 day ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
