Outage in Datto

Kaseya Products - Service Disruption

Major
October 29, 2025 - Started about 5 hours ago
Official incident page

Incident Report

We are aware of a service disruption for multiple Kaseya products. This disruption is due to an ongoing issue with Azure Services. Customers may experience issues when accessing Kaseya modules. We are monitoring the Microsoft Azure Service Status Page: https://azure.status.microsoft/en-us/status, and will update this incident as information becomes available. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )
IDENTIFIED 4 minutes ago - at 10/29/2025 09:15PM

The Microsoft team continues to work to mitigate the issue.

For additional details, please visit their status page: https://azure.status.microsoft/en-us/status

IDENTIFIED about 4 hours ago - at 10/29/2025 05:46PM

The Microsoft team continues to work to mitigate the issue.

Access to the KaseyaOne Portal and modules that utilize SSO login from KaseyaOne are primarily impacted.

INVESTIGATING about 5 hours ago - at 10/29/2025 04:25PM

We are aware of a service disruption for multiple Kaseya products.

This disruption is due to an ongoing issue with Azure Services. Customers may experience issues when accessing Kaseya modules.

We are monitoring the Microsoft Azure Service Status Page: https://azure.status.microsoft/en-us/status, and will update this incident as information becomes available.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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