Outage in Datto

Endpoint Backup v2 – Service Interruption

Resolved Minor
November 04, 2025 - Started 2 days ago - Lasted about 6 hours
Official incident page

Incident Report

We’re investigating an issue causing Endpoint Backup v2 assets to appear offline in UniView. Impact includes agent check-ins timing out, agent registration errors, scheduled backups not running, and intermittent failures with backup restore and BMR operations across all regions. The Kaseya R&D Team is currently investigating this issue. Subscribe for notifications: https://status.kaseya.com/

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 11/05/2025 03:54AM

This incident has been resolved.

INVESTIGATING 2 days ago - at 11/04/2025 10:16PM

We’re investigating an issue causing Endpoint Backup v2 assets to appear offline in UniView. Impact includes agent check-ins timing out, agent registration errors, scheduled backups not running, and intermittent failures with backup restore and BMR operations across all regions.

The Kaseya R&D Team is currently investigating this issue.

Subscribe for notifications: https://status.kaseya.com/

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