Outage in Datto

Datto SaaS Protection - Error when accessing or navigating Datto SaaS Protection

Resolved Minor
November 14, 2025 - Started 2 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are aware of an issue where some Datto SaaS Protection customers may experience an error when accessing or navigating the application. This is a UI issue only. All backup and reporting functions are operational. The Kaseya R&D Team has identified the issue and is working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/14/2025 02:35PM

This incident has been resolved.

MONITORING 1 day ago - at 11/14/2025 01:38PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 11/14/2025 10:58AM

We are aware of an issue where some Datto SaaS Protection customers may experience an error when accessing or navigating the application. This is a UI issue only. All backup and reporting functions are operational.

The Kaseya R&D Team has identified the issue and is working to resolve it.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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