Outage in Datto
Datto SaaS Protection - Service disruption for customers hosted on node 'des1-bfyii-2984'
Major
November 14, 2025 - Started 1 day ago
Official incident page
Official incident page
Incident Report
We are aware of a problem where SaaS Protection customers hosted on node ‘des1-bfyii-2984' are unable to access their accounts and experiencing a disruption of their SaaS Protection services.
The Kaseya R&D Team has identified the issue and are working to resolve it.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 13 hours ago - at 11/15/2025 03:45PM
We are continuing to work on a fix for this issue.
IDENTIFIED
1 day ago - at 11/14/2025 06:17PM
We are aware of a problem where SaaS Protection customers hosted on node ‘des1-bfyii-2984' are unable to access their accounts and experiencing a disruption of their SaaS Protection services.
The Kaseya R&D Team has identified the issue and are working to resolve it.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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