Outage in Datto

Endpoint Backup v2 - Backup Service Interruption with Impacted Asset Visibility in Uniview Portal

Resolved Major
December 04, 2025 - Started 4 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware of a problem where Endpoint Backup v2 assets are currently experiencing an issue where scheduled backups are not executing, and associated assets are not appearing in the Uniview Portal. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 12/04/2025 05:58PM

This incident has been resolved.

MONITORING 4 days ago - at 12/04/2025 04:51PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 days ago - at 12/04/2025 03:25PM

We are aware of a problem where Endpoint Backup v2 assets are currently experiencing an issue where scheduled backups are not executing, and associated assets are not appearing in the Uniview Portal.



The Kaseya R&D Team is currently investigating the issue and working towards a resolution.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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