Outage in Datto

Endpoint Backup v2 - Agent Deployment Errors in the UK Region

Resolved Minor
January 08, 2026 - Started 2 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are aware of a problem where new Endpoint Backup v2 deployments in the UK region will fail to process. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 01/08/2026 08:37PM

This incident has been resolved.

MONITORING 2 days ago - at 01/08/2026 08:22PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 01/08/2026 04:53PM

We are aware of a problem where new Endpoint Backup v2 deployments in the UK region will fail to process.



The Kaseya R&D Team has identified the issue and is working towards a resolution.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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