Outage in Datto
Datto Direct to Cloud Agent Pairing Services Failing
Resolved MajorIncident Report
We are aware of a problem where Datto Direct to Cloud Agent Pairing Services are currently failing.
The Kaseya R&D Team is investigating the issue at this time.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
about 21 hours ago - at 01/13/2026 12:46PM
This incident has been resolved.
MONITORING
1 day ago - at 01/12/2026 09:45PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 01/12/2026 06:07PM
The R&D team has implemented multiple mitigation steps that have not resolved the issue. The team is continuing to investigate.
INVESTIGATING
2 days ago - at 01/12/2026 01:28PM
We are aware of a problem where Datto Direct to Cloud Agent Pairing Services are currently failing.
The Kaseya R&D Team is investigating the issue at this time.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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