Outage in Datto

Datto RMM - Zinfandel - Intermittent internal server errors and slow loading pages

Resolved Minor

February 12, 2026 - Started about 20 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware of a problem where users are experiencing intermittent internal server errors and general slowness across the product for Datto RMM on the Zinfandel (US West) platform. The Kaseya R&D Team is investigating the issue to understand the root cause and determine any immediate mitigation measures to restore the service to full performance. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Need to monitor Datto outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 18 hours ago - at 02/12/2026 07:00PM

This incident has been resolved.

MONITORING about 19 hours ago - at 02/12/2026 06:01PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 20 hours ago - at 02/12/2026 05:21PM

We are aware of a problem where users are experiencing intermittent internal server errors and general slowness across the product for Datto RMM on the Zinfandel (US West) platform.

The Kaseya R&D Team is investigating the issue to understand the root cause and determine any immediate mitigation measures to restore the service to full performance.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Latest Datto outages

Partial Service Disruption - Liveconnect.me - about 2 hours ago

Datto BCDR - Degraded Offsite Performance - Server3666 - about 19 hours ago

Datto SaaS Protection - Backup performance degradation for SharePoint and Teams services on pod 'des1-saas-p0' - about 22 hours ago

Datto Networking - Loopback DNS on Local Interfaces Disrupts Networking Connections - 2 days ago

Datto RMM - Pinotage - Web Remote Connection attempts intermittently hang on the Loading... page - 2 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook