Outage in Datto
Datto SaaS Protection - Backup performance degradation for SharePoint and Teams services on pod 'aue1-saas-p0'
Resolved MinorIncident Report
Summary AI Generated
Datto SaaS Protection customers on pod 'aue1-saas-p0' experienced degraded backup performance for SharePoint and Teams services over a 92-hour period. The Kaseya R&D team identified the root cause and implemented configuration changes to address the issue. The incident was resolved with SharePoint and Teams backup success rates returning to normal levels.
We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'aue1-saas-p0' are currently experiencing degraded backup performance for SharePoint and Teams services.
The Kaseya R&D team has identified the issue and are actively working to resolve it.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/02/2026 02:21PM
This incident has been resolved.
MONITORING
2 months ago - at 02/27/2026 07:05PM
The Kaseya R&D team have implemented configuration changes on the pod to address the issue.
Sharepoint and Teams success rates are improving and the Kaseya R&D team is actively monitoring.
IDENTIFIED
2 months ago - at 02/26/2026 06:09PM
We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'aue1-saas-p0' are currently experiencing degraded backup performance for SharePoint and Teams services.
The Kaseya R&D team has identified the issue and are actively working to resolve it.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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