Outage in Datto

Datto BCDR - Server3935 - Offsite Sync and Offsite Restore Functionality Impacted

Resolved Minor

March 02, 2026 - Started 4 days ago - Lasted 4 days
Official incident page

Incident Report

Summary AI Generated

Datto BCDR users associated with Server3935 experienced disruptions to offsite synchronization and offsite restore operations for 94 hours. The Kaseya R&D Team investigated the issue, identified the root cause, and implemented a fix. The incident was fully resolved on March 6th, 2026.

We are aware of a problem where Datto BCDR users associated with Server3935 may experience disruptions affecting offsite synchronization and offsite restore operations. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

RESOLVED about 11 hours ago - at 03/06/2026 02:31PM

This incident has been resolved.

IDENTIFIED 4 days ago - at 03/02/2026 06:15PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 days ago - at 03/02/2026 04:35PM

We are aware of a problem where Datto BCDR users associated with Server3935 may experience disruptions affecting offsite synchronization and offsite restore operations.

The Kaseya R&D Team is currently investigating the issue and working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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