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Outage in Datto

Datto Workplace - AU5 Report Files Not Loading

Resolved Minor
March 03, 2026 - Started 3 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Datto Workplace experienced an issue where report files were not loading in browser or agent for AU5 region partners, while other regions remained unaffected. The incident impacted the ability to open DWP Report Files through normal interfaces. The issue was resolved after 6 hours of investigation by the Kaseya R&D team.

We are investigating an issue impacting AU5 partners where some DWP Report Files are not opening in browser or agent. Other regions are not affected. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up to date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 03/04/2026 07:43AM

This incident has been resolved.

INVESTIGATING 3 days ago - at 03/04/2026 01:44AM

We are investigating an issue impacting AU5 partners where some DWP Report Files are not opening in browser or agent. Other regions are not affected.

The Kaseya R&D Team is actively investigating.

Subscribe to the Kaseya Status Page for up to date information at https://status.kaseya.com/

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