Outage in Datto

Datto BCDR - Germany Region (Server 3818) - Degraded Offsite Performance

Resolved Minor

March 09, 2026 - Started 26 days ago - Lasted 11 days
Official incident page

Incident Report

Summary AI Generated

Datto BCDR users in the Germany region on server 3818 experienced reduced offsite backup performance for approximately 11 days. The Kaseya R&D team identified the root cause and implemented a fix, which was monitored for several days before the incident was fully resolved.

We are aware of a problem where Datto BCDR users in the Germany region associated with server3818 may experience reduced offsite performance. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

RESOLVED 15 days ago - at 03/20/2026 01:13PM

This incident has been resolved.

MONITORING 19 days ago - at 03/16/2026 05:13PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 26 days ago - at 03/09/2026 07:17PM

We are aware of a problem where Datto BCDR users in the Germany region associated with server3818 may experience reduced offsite performance.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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