Outage in Datto

Datto Endpoint Backup for PC - Degraded Offsite Capabilities for Cloud Siris use1-dtc-server-143

Resolved Minor

March 24, 2026 - Started 5 days ago - Lasted about 15 hours
Official incident page

Incident Report

Summary AI Generated

Datto Endpoint Backup for PC users paired with Cloud Siris 'use1-dtc-server-143' experienced degraded performance that resulted in slower-than-average backup and restore speeds. The issue affected offsite backup capabilities for users connected to this specific server. The incident was resolved after 15 hours of investigation and remediation by the Kaseya R&D Team.

We are aware of an issue where Datto Endpoint Backup for PC users paired with Cloud Siris 'use1-dtc-server-143' may experience degraded performance, which can result in slower-than-average backup and restore speeds. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 03/25/2026 02:41PM

This incident has been resolved.

INVESTIGATING 5 days ago - at 03/24/2026 11:44PM

We are aware of an issue where Datto Endpoint Backup for PC users paired with Cloud Siris 'use1-dtc-server-143' may experience degraded performance, which can result in slower-than-average backup and restore speeds.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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