Outage in Datto
Datto RMM - Concord - Creating or saving Monitoring Policies fails with "could not execute statement" error
Resolved MinorIncident Report
Summary AI Generated
Datto RMM experienced a database issue that prevented users from creating or saving Monitoring Policies, displaying a "could not execute statement" error. The problem affected the Concord region and lasted approximately 2.7 hours. Kaseya's R&D team implemented a fix and monitored the results before confirming full resolution.
We are aware of a problem where Creating or saving Monitoring Policies fails with "could not execute statement" error.
The Kaseya R&D Team are investigating the issue.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 03/26/2026 05:59PM
This incident has been resolved.
MONITORING
3 days ago - at 03/26/2026 03:39PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 03/26/2026 03:21PM
We are aware of a problem where Creating or saving Monitoring Policies fails with "could not execute statement" error.
The Kaseya R&D Team are investigating the issue.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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