Outage in Datto

Datto BCDR - Inconsistent Remote Device Web Access

Minor

April 07, 2026 - Started 1 day ago
Official incident page

Incident Report

We are aware of a problem where BCDR users may experience intermittent performance degradation when accessing a device’s remote web interface. Please be advised that this behavior is transient in nature and is typically resolved by retrying the operation. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

IDENTIFIED about 14 hours ago - at 04/08/2026 07:07PM

The Kaseya R&D team has identified a fix and is currently estimating deployment by the end of this week.

IDENTIFIED 1 day ago - at 04/07/2026 06:16PM

We are aware of a problem where BCDR users may experience intermittent performance degradation when accessing a device’s remote web interface.

Please be advised that this behavior is transient in nature and is typically resolved by retrying the operation.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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