Outage in Datto
Datto Backup for Microsoft Azure / Datto Endpoint Backup with Disaster Recovery - Devices Are Failing To Complete Registration
Resolved MajorIncident Report
Summary AI Generated
Datto Backup for Microsoft Azure and Datto Endpoint Backup with Disaster Recovery devices experienced registration failures, preventing new device setups and potentially blocking backup operations. The Kaseya R&D team identified the root cause and implemented a fix after investigating the issue. The incident was resolved after 24.4 hours of monitoring to ensure the fix was effective.
We are aware of a problem where Datto Backup for Microsoft Azure and Datto Endpoint Backup with Disaster Recovery devices can experience registration failures.
The Kaseya R&D Team is currently investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 04/10/2026 06:21PM
This incident has been resolved.
MONITORING
22 days ago - at 04/10/2026 03:28PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
22 days ago - at 04/10/2026 12:47PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
23 days ago - at 04/09/2026 06:00PM
We are aware of a problem where Datto Backup for Microsoft Azure and Datto Endpoint Backup with Disaster Recovery devices can experience registration failures.
The Kaseya R&D Team is currently investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Datto outages
Datto SaaS Protection - Backup performance and access issues for customers hosted on node 'gbe2-bfyii-1225' - 2 days ago
Datto SaaS Protection - Backup performance degradation for M365 services on pod 'usw3-saas-p1' - 3 days ago
Datto RMM - Zinfandel - Agents going offline - 4 days ago
Datto RMM - Zinfandel: Delayed Jobs - 4 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
