Outage in Datto

Kaseya Quote Manager - Degraded performance and intermittent ability to access Web Application

Resolved Major

April 10, 2026 - Started about 8 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Kaseya Quote Manager experienced degraded performance and intermittent access issues across all regions for 1.8 hours. The development team implemented a fix to restore functionality. All systems were confirmed operational after monitoring to ensure stability.

We are currently investigating impacted performance and access to Kaseya Quote Manager across all regions. Thank you for your patience as work to resolve this. We will share an update as soon as it is available.

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Latest Updates ( sorted recent to last )

RESOLVED about 6 hours ago - at 04/10/2026 04:01AM

We have confirmed all systems are now functional.

MONITORING about 7 hours ago - at 04/10/2026 02:52AM

We are continuing to monitor for any further issues.

MONITORING about 7 hours ago - at 04/10/2026 02:51AM

Our development team has implemented a fix and we are monitoring the results to ensure no further impact.

INVESTIGATING about 8 hours ago - at 04/10/2026 02:12AM

We are currently investigating impacted performance and access to Kaseya Quote Manager across all regions.

Thank you for your patience as work to resolve this. We will share an update as soon as it is available.

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