Outage in Datto

VSA10 - Partial Service Disruption - All regions

Major

April 10, 2026 - Started about 6 hours ago
Official incident page

Incident Report

We are experiencing issues with remote control on APAC VSA10 that may be resulting in impacting administrators ability to manage endpoints. Our team is working to restore functionality on the instance at this time. We apologize for any disruption this may cause. - Kaseya Cloud Operations Team

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Latest Updates ( sorted recent to last )

MONITORING about 1 hour ago - at 04/10/2026 08:39AM

We are continuing to monitor for any further issues.

MONITORING about 1 hour ago - at 04/10/2026 08:38AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 4 hours ago - at 04/10/2026 06:20AM

We are experiencing issues with remote control on all VSA10 regions randomly, that may be resulting in impacting administrators ability to manage endpoints. Our team is working to restore functionality on the instance at this time.

We apologize for any disruption this may cause.

- Kaseya Cloud Operations Team

INVESTIGATING about 6 hours ago - at 04/10/2026 03:46AM

We are experiencing issues with remote control on APAC VSA10 that may be resulting in impacting administrators ability to manage endpoints. Our team is working to restore functionality on the instance at this time.

We apologize for any disruption this may cause.

- Kaseya Cloud Operations Team

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