Outage in Datto
VSA10 - Service Degradation for subset of VSA10-US customers
Resolved MinorIncident Report
Summary AI Generated
A subset of Datto VSA10 US customers experienced intermittent performance degradation that impacted administrators' ability to manage endpoints. The service degradation lasted approximately 58 hours before being fully resolved. A fix was implemented and monitored to ensure stable service restoration.
Subset of VSA10 US customers may be experiencing degraded performance intermittently, which may impact administrators ability to manage endpoints.
We are aware of the issue and our team is actively working to resolve the same.
We apologize for any inconvenience caused.
- Cloud Operations Team
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/01/2026 12:58AM
This incident has been resolved.
MONITORING
4 days ago - at 04/29/2026 07:59AM
We are continuing to monitor for any further issues.
MONITORING
4 days ago - at 04/29/2026 07:10AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 04/28/2026 03:10PM
Subset of VSA10 US customers may be experiencing degraded performance intermittently, which may impact administrators ability to manage endpoints.
We are aware of the issue and our team is actively working to resolve the same.
We apologize for any inconvenience caused.
- Cloud Operations Team
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