Outage in Datto
[Kaseya Quote Manager] - [Access] - 504 Azure Front Door Error and Slowness
Resolved MajorIncident Report
Summary AI Generated
Kaseya Quote Manager experienced a 39-minute outage where users encountered 504 Azure Front Door errors and performance slowness when attempting to access the platform. The issue impacted the ability to access KQM entirely or degraded the experience for those who could connect. The Kaseya Engineering Team investigated and resolved the incident without further details on root cause.
We are aware of a problem where Kaseya Quote Manager users get a 504 Azure Front Door error, and potential slowness if able to access KQM.
The Kaseya Engineering Team is currently investigating the issue.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 09/30/2026 01:03AM
This incident has been resolved.
INVESTIGATING
10 days ago - at 09/30/2026 12:25AM
We are aware of a problem where Kaseya Quote Manager users get a 504 Azure Front Door error, and potential slowness if able to access KQM.
The Kaseya Engineering Team is currently investigating the issue.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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