Outage in Deepgram

Elevated Connection Errors

Resolved Minor

January 28, 2026 - Started about 1 month ago - Lasted 8 days
Official incident page

Incident Report

We saw elevated connection errors from 19:12 to 19:19 UTC, and 20:10 to 20:31 UTC. We're no longer seeing spikes in errors, but we're continuing to monitor the situation.

Components affected

Deepgram Batch API Deepgram Streaming API

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 02/05/2026 06:56PM

This incident has been resolved. We will share an RCA of this incident.

MONITORING about 1 month ago - at 02/04/2026 11:21PM

The implemented fixes have resulted in stable systems since 2026-02-03 17:35 UTC. We are continuing to monitor carefully.

The issue primarily impacted STT batch services, with some impact on STT streaming. Specifically, response times and 429 errors increased for batch, and a percentage of connection errors occurred for both batch and streaming.

MONITORING about 1 month ago - at 02/03/2026 01:16AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 02/02/2026 05:52PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 01/30/2026 05:04PM

We're currently seeing elevated response time, as well as increased 429 errors for batch STT. We're actively working on mitigating the issue.

INVESTIGATING about 1 month ago - at 01/29/2026 09:19PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 01/29/2026 09:18PM

We're observing elevated connection error rates at the moment, and we're actively investigating the issue.

MONITORING about 1 month ago - at 01/28/2026 10:10PM

We saw elevated connection errors from 19:12 to 19:19 UTC, and 20:10 to 20:31 UTC. We're no longer seeing spikes in errors, but we're continuing to monitor the situation.

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