Outage in Deepgram
Issues with downstream LLM provider in Voice Agent API
Resolved MinorIncident Report
We are currently seeing elevated error rates from OpenAI models. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration, including at least one non-OpenAI think provider. The incident started at 14:40 UTC.
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 02/17/2026 08:16PM
As of 10:00 UTC, the issues from OpenAI models is being resolved.
INVESTIGATING
24 days ago - at 02/17/2026 04:15PM
We are currently seeing elevated error rates from OpenAI models. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration, including at least one non-OpenAI think provider. The incident started at 14:40 UTC.
Latest Deepgram outages
[Deepgram API] Elevated Errors for Streaming STT - 15 days ago
Issues with downstream LLM provider in Voice Agent API - 18 days ago
Issues with downstream LLM provider in Voice Agent API - 25 days ago
Issues with downstream LLM provider in Voice Agent API - about 1 month ago
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