Outage in Deepgram
Issues with downstream LLM provider in Voice Agent API
Resolved MinorIncident Report
Summary AI Generated
Deepgram's Voice Agent API experienced issues due to an upstream Anthropic outage affecting Claude models, which began on February 17, 2026 at 20:15 UTC and lasted 20.5 hours. The incident impacted Voice Agent functionality for users relying on Anthropic's LLM services. The issue was resolved when the upstream Anthropic incident was fixed, restoring normal error rates and Voice Agent operations.
There is an ongoing Anthropic outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration. The incident started at Feb 17, 2026 - 20:15 UTC
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 02/24/2026 02:28PM
The upstream Anthropic incident affecting Claude models has been resolved and error rates have returned to normal. Voice Agent functionality should now be operating as expected.
IDENTIFIED
18 days ago - at 02/23/2026 05:58PM
There is an ongoing Anthropic outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration. The incident started at Feb 17, 2026 - 20:15 UTC
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