Outage in Dialpad

Rendering issues with screen share in Chrome

Resolved Minor

December 06, 2022 - Started over 3 years ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )

RESOLVED over 3 years ago - at 12/07/2022 10:31AM

workaround deployed and the incident has been resolved

MONITORING over 3 years ago - at 12/07/2022 08:56AM

Dialpad Meetings has deployed a workaround to a screen-sharing bug present in Chrome version 108. The workaround will prevent Dialpad Meetings from sending corrupted screen-share frames, but at the cost of slightly degraded behaviour in low bandwidth or lossy network conditions. We are working with Google to resolve the bug in Chrome.

MONITORING over 3 years ago - at 12/07/2022 08:23AM

A workaround has been implemented and we are monitoring the results.

IDENTIFIED over 3 years ago - at 12/07/2022 07:30AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 3 years ago - at 12/07/2022 06:28AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 3 years ago - at 12/07/2022 05:52AM

The issue has been identified and a workaround is being implemented.

IDENTIFIED over 3 years ago - at 12/07/2022 05:25AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 3 years ago - at 12/07/2022 05:05AM