Outage in Dialpad

Accessing www.dialpad.com shows an error

Resolved Major
November 18, 2025 - Started 6 days ago - Lasted about 4 hours
Official incident page

Incident Report

The issue is due to a worldwide CloudFlare service incident: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7. Users can go directly to https://dialpad.com/login to sign in. Calling and messaging are unaffected.
Components affected
Dialpad Website

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 11/18/2025 06:03PM

The service is fully recovered.

MONITORING 6 days ago - at 11/18/2025 02:01PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 days ago - at 11/18/2025 01:41PM

The issue is due to a worldwide CloudFlare service incident: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7. Users can go directly to https://dialpad.com/login to sign in. Calling and messaging are unaffected.

Latest Dialpad outages

Multiple analytics features are experiencing issues with loading - about 2 months ago
Some customers may be experiencing intermittent issues with connecting calls - 4 months ago
Some Customers may be experiencing issues with IVR and omnichannel chat - 5 months ago
Some customers may be experiencing issues with Ai Agent or Ai Assistant - 5 months ago
Some Customers may be experiencing issues with Business Intelligence Reports - 5 months ago

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