Outage in Dialpad

SMS delivery failures in United States/Canada

Resolved Major
September 28, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

Need to monitor Dialpad outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Dialpad, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an increase in failed/undelivered SMS messages
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 09/28/2023 11:31PM

SMS delivery is stable and we have seen no further errors during monitoring

MONITORING almost 2 years ago - at 09/28/2023 10:16PM

SMS delivery rates appear to have returned to normal. We are continuing to monitor for stability and normal message deliverability

MONITORING almost 2 years ago - at 09/28/2023 08:48PM

SMS delivery rates appear to have returned to normal. We are currently monitoring for stability and normal message deliverability

IDENTIFIED almost 2 years ago - at 09/28/2023 08:25PM

The issue with failed/undelivered messages has been identified as an industry level issue affecting multiple providers

INVESTIGATING almost 2 years ago - at 09/28/2023 08:07PM

We are currently investigating an increase in failed/undelivered SMS messages

Track All Vendor Statuses & Outages Instantly

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook