Outage in Dialpad
Call Quality Issues with Desk Phones
Resolved Minor
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Outage Details
Components affected
Dialpad Telephony Infrastructure: Outbound Calls Dialpad Telephony Infrastructure: Inbound CallsLatest Updates ( sorted recent to last )
This incident appears to have been resolved as of 9 PM PST.
The root cause was identified and the affected systems have been rolled back. We expect call media to work normally for calls as of 4am UTC and we are working to confirm that is the case for all calls since.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We are continuing to investigate the issue and we will advise once we have further updates.
We are investigating the reports of the call quality issues with the desk phones on priority.
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