Outage in Dialpad

Dialpad Native and Web App displaying a white screen

Resolved Minor

August 26, 2024 - Started over 1 year ago - Lasted 35 minutes
Official incident page

Incident Report

We have identified an issue where some users are encountering a white screen when accessing either the native or web app. As a workaround, please force quit the app and relaunch it.

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 08/26/2024 08:31PM

This incident appears to have been resolved at 8.20 pm UTC on 26 Aug 2024

MONITORING over 1 year ago - at 08/26/2024 08:27PM

Corrective action is in place, and we are monitoring the situation very closely. As a workaround, please refresh the app with CMD+R or CTRL+R depending on the operating system or Close the app and reopen it.

IDENTIFIED over 1 year ago - at 08/26/2024 08:21PM

The issue has been identified, and a fix is being implemented. Our team is working on resolving this as soon as possible.

INVESTIGATING over 1 year ago - at 08/26/2024 08:03PM

We have identified an issue where some users are encountering a white screen when accessing either the native or web app. As a workaround, please force quit the app and relaunch it.

Latest Dialpad outages

Some customers may be experiencing issues making or receiving calls. - 22 days ago

Some customers may be experiencing sporadic issues with placing or receiving calls - about 2 months ago

Some customers may be experiencing delays in platform functions - 3 months ago

Accessing www.dialpad.com shows an error - 4 months ago

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