Outage in Dialpad

Dialpad Native and Web App displaying a white screen

Resolved Minor
August 26, 2024 - Started 3 months ago - Lasted 35 minutes
Official incident page

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Outage Details

We have identified an issue where some users are encountering a white screen when accessing either the native or web app. As a workaround, please force quit the app and relaunch it.
Components affected
Dialpad Website
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/26/2024 08:31PM

This incident appears to have been resolved at 8.20 pm UTC on 26 Aug 2024

MONITORING 3 months ago - at 08/26/2024 08:27PM

Corrective action is in place, and we are monitoring the situation very closely. As a workaround, please refresh the app with CMD+R or CTRL+R depending on the operating system or Close the app and reopen it.

IDENTIFIED 3 months ago - at 08/26/2024 08:21PM

The issue has been identified, and a fix is being implemented. Our team is working on resolving this as soon as possible.

INVESTIGATING 3 months ago - at 08/26/2024 08:03PM

We have identified an issue where some users are encountering a white screen when accessing either the native or web app. As a workaround, please force quit the app and relaunch it.

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