Outage in Dialpad

Dialpad Meetings SMS Notifications are Undeliverable for some customers

Resolved Minor
November 27, 2024 - Started about 1 month ago - Lasted 13 days
Official incident page

Need to monitor Dialpad outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Dialpad, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an issue with SMS notifications being blocked for Dialpad meetings. More details will be provided shortly.
Components affected
Dialpad WebRTC
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 12/10/2024 02:28PM

As of December 9th, 2024 at 11 AM PST notification services are restored.

IDENTIFIED about 1 month ago - at 11/27/2024 05:33AM

Our team continues to investigate the issue. In the meantime, users can configure email notifications while we continue to work on a fix for text notifications.

https://help.dialpad.com/docs/adjust-your-dialpad-meetings-notifications

INVESTIGATING about 1 month ago - at 11/27/2024 05:32AM

We are investigating an issue with SMS notifications being blocked for Dialpad meetings. More details will be provided shortly.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3508 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Never again lose time looking in the wrong place

14-day free trial · No credit card required · No code required