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Dialpad Outage History

Every past Dialpad outage tracked by IsDown, with detection times, duration, and resolution details.

There were 345 Dialpad outages since March 2017. The 34 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major April 8, 2026

April 2026: We are investigating potential issues with calling

Detected Apr 8, 2026 3:17 PM EDT · Resolved Apr 8, 2026 5:21 PM EDT · Duration about 2 hours

Dialpad experienced a major incident affecting both inbound and outbound calling functionality across their telephony infrastructure. The service disruption lasted 2.1 hours before a fix was implemented and monitored. The incident was fully resolved with normal calling services restored.

Minor March 10, 2026

March 2026: Some customers may be experiencing issues making or receiving calls.

Detected Mar 10, 2026 11:47 AM EDT · Resolved Mar 12, 2026 6:12 PM EDT · Duration 2 days

Dialpad experienced a service outage affecting some customers' ability to make or receive calls, along with issues with the application, messaging, analytics, and omnichannel features. The incident impacted multiple core telephony infrastructure components including outbound calling capabilities. After 54.4 hours, a fix was implemented and monitored before the incident was fully resolved.