Outage in Diligent

Diligent ESG - Intermittent Login Issues

Resolved Major
January 07, 2025 - Started about 2 months ago - Lasted 13 minutes
Official incident page

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Outage Details

Users are experiencing difficulties logging into their accounts on the first attempt, with occasional success on the second attempt. We are actively working on a resolution and apologize for any inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/07/2025 04:31PM

This incident has been resolved.

MONITORING about 2 months ago - at 01/07/2025 04:24PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 01/07/2025 04:24PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 01/07/2025 04:20PM

Users are experiencing difficulties logging into their accounts on the first attempt, with occasional success on the second attempt. We are actively working on a resolution and apologize for any inconvenience caused.

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