Facebook and Instagram currently disabled for Dixa

All known issues to this incident have been resolved. We thank you for your patience and cooperation.

Post mortem about this incident will be posted within 5 business days.

We are happy to inform, that the Facebook and Instagram channels are now back online. We will continue to monitor the results.

Next update at 5:20 pm CET

We're still investigating with Facebook and we will let you know as soon as we have more information to share and latest at 3pm CET.

Thanks for your patience

We have reached out to Facebook(Meta) and stressed the urgency of bringing the channels back online. As for now, we recommend that you for the time being respond back to your customers directly through Facebook and Instagram.

The apps were disabled at 5:30 am CET

The next update will be at 10:40 am CET or as soon as more information is available

We are continuing to investigate this issue.

We've received notice from Facebook that the Dixa Facebook channel and Instagram are disabled. We're investigating and working on a resolution.

Next update will be 10:18 am CEST

We have received reports of issues with the Facebook and Instagram channels. We are investigating the issue. Updates will follow