Outage in Dixa

Knowledge base (elev.io) unresponsive

Resolved Minor
April 16, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We have seen an increase in errors in the elev.io knowledgebase integration. We are investigating the issue. We are sorry for any inconvenience this may cause.
Components affected
Dixa Agent Interface

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/16/2024 07:46PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 04/16/2024 05:08PM

We have seen an increase in errors in the elev.io knowledgebase integration. We are investigating the issue. We are sorry for any inconvenience this may cause.

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